LEAN
Lean is a business philosophy and strategy, driven by work, innovation and learning systems that aim to create the knowledge necessary to deliver superior customer value and performance.
80%
OF THE ACTIVITIES THAT ARE CARRIED OUT IN THE PROCESSES OF PRE-LEAN COMPANIES DO NOT ADD ANY VALUE FOR THE CLIENT OR BOTHER THE CLIENT.
1.
Purpose and Prioritization:
What requirements of the clients have we not met? Where do we need to focus and prioritize to achieve this?2.
Process:
How do we reach a way of working to focus everything we do on customer satisfaction and eliminating everything that does not add value in a systemic and consistent way?3.
People:
How do we ensure that each process has a self-organized, responsible team capable of continuously self-improvement in line with the customers' needs?OUR KEY RESULTS
THESE ARE SOME OF THE CHALLENGES OUR CLIENTS HAVE FACED:
“Our clients ask us for changes, and we either don't respond or we respond after we already lost them.”
“Our processes are designed to meet the checklist of each department not to meet the needs of our customers.”
“The client here is only important when it comes to PowerPoint.”
WE HAVE SIMILAR PROBLEMS. WE NEED SOLUTIONS
OUR SOLUTIONS
1/5
LEAN ENTERPRISE
Our Lean Enterprise System, IBSⓇ Integrated Business System, has been implemented with great success in organizations around the world, including multinationals from various sectors such as HARTMANN and CANON GROUP.
In Spain, we have deployed IBSⓇ in companies such as DKV, Adam Foods or Natra.
IBSⓇ has been developed and enhanced over the last ten years in collaboration with experts from TPS (Toyota Production System) and Toyota Way such as Jeff Liker and HPO (High-Performance Organizations) such as David Hanna.
IBSⓇ as a Lean Enterprise System covers all the building blocks necessary for the transformation of an organization as from strategy to execution.
2/5
LEAN HEALTHCARE
With our experience of having implemented LEAN in over 30 healthcare organizations, we certainly know how to apply LEAN to transform healthcare organizations: hospitals, clinics, doctor's offices, nursing homes, day care centers, and residential care facilities
For two decades, we have succeeded in improving the quality and safety of patient care, reducing waiting times, tests, analyses and results, standardizing hospital processes, optimizing current resources (equipment and materials), reducing malfunctions and increasing availability, eliminating non-value added actions and increasing value activities, saving space and reducing inventories by increasing the commitment and motivation of all healthcare staff.
3/5
LEAN PRODUCT DEVELOPMENT
We boost the capacity for innovation and product development in organizations using our methodology OKROS® focused on product development combining the best practices of Lean and Agile.
OKROSⓇ has been adopted by over 1200 self-organized teams around the world to transform the way execution and innovation have to be performed to meet the real needs of users, customers and consumers.
Through our own methodology of Lean Product Development, the teams work end-to-end involving suppliers and customers to achieve projects and products that fulfill their objectives.
4/5
LEAN HOTEL
With our experience applying LEAN in both multinational hotel groups such as Marriott (Ritz Carlton, Sheraton, W hotels, St.Regis, Le Meridien, Renaissance, AC) and local groups such as Golden Hotels, we know how to leverage LEAN to radically improve the customer experience as well as to improve the back-office operations of the hotels.
For two decades, we have succeeded in improving service standards for guests, transforming internal processes and flows, enhancing attention and speed of response to guests, accelerating personalization so that hotels can adapt to the changing needs and preferences of people during their stays with them.
5/5
LEAN STARTUP
We develop the organizational capabilities to make innovation a reality through (un)validated learning. Through scientific experimentation as well as a series of counter-intuitive practices, we shorten development cycles by measuring real feedback without resorting to vain metrics and by learning continuously with clients.
Through lean startup, we crash the innovation roadmaps or funnels designed to control creativity and limit experimentation. On the contrary, through our DrumbInn® methodology for Lean Startup we implement innovation routines that synchronize the experimentation of self-organized teams and allow companies to (in)validate their vision, continuously transforming their products or services to lead in their markets.
OUR CLIENTS
TELL YOU HOW WE ACHIEVE HIGH PERFORMANCE
If you desire to shape the future, through Agility, Digitalization and High Performance, then let´s make it come true - together