Continuous Improvement

9 September 2020

Lessons from experimenting with Toyota TPS at the Gemba

I’ve been privileged to live and sense the Toyota Gemba many times. At the Toyota Gemba, TPS (Toyota Production System) is the way people ‘think and […]
21 August 2020

Deliver value to your customers: innovation and service

Organizations all too often decide first what their business strategy to create value will be. That is, what markets they will focus on and what products […]
18 August 2020

High-Performance Communication: The 4 C’s to achieve it

No matter what approach or size an organization has, communication is often singled out as an area for organizational improvement on the way to High-Performance. Strangely […]
11 August 2020

High-Performance Healthcare; high quality healthcare

Healthcare – like many other sectors – is in a process of transformation. A social transformation that has an impact on culture, systems and the use […]
28 July 2020

Outcome-driven teams: the power that outperforms hierarchy

Modern times require the revision of organization charts as well as a reshaping of the way of working into outcome-driven teams The predictable and linear setting […]