Automation by RPA - ActioGlobal

AUTOMATION
by RPA

We automate the business processes of our customers by using digital technologies: RPA - Robotic Process Automation and AI - Artificial Intelligence.

WE AUTOMATE WITH IMPACT

We approach the automation of business processes with very clear objectives. By combining RPA and AI, we focus on accelerating customer response time, eliminating errors and reworks that negatively impact the user´s satisfaction with the service, as well as on improving both agility and efficiency of processes and operations.

OUR KEY RESULTS:

+20%

of capacity in average FTE after implementing RPA

NUESTROS CLIENTES EXPLICAN MEJOR QUE NADIE EL IMPACTO QUE CONSEGUIMOS:

Álvaro Cabrera
CEO

Kendu has always been a company in continuous development but for that big jump in our growth the collaboration with ActioGlobal is crucial. We have been surprised by their ability to understand the the company reality and to look for ways to make an impact from the first moment, instead of spending months in projects until the results are seen, as other consulting firms do.

Sergio Visinioni,
VP of Product and Engineering for Global Markets and New Models Board Member of Willhaben GmbH & Co KG

Since we started collaborating with ActioGlobal I have experienced a transformation as profound as I've never seen before in my career at Adevinta and Schibsted. Within a few quarters an alignment and a clarity have already been created that would have been impossible to accomplish without the experience and commitment of the ActioGlobal team. I consider myself privileged to witness and actively participate in this transformation. In addition to learning a boatload from highly competent people, I am helping my company to be much more effective in achieving results. I recommend ActioGlobal to any company that aims to increase their impact and success in business.

Alberto Martinez Cuevas
CEO

The transformation of the processes, in the people and in the organization of Hispanofil, besides developing our staff and strengthening us as a team, has improved the confidence of the customers in our company. All this is enabling us to overcome the crisis caused by Covid-19 faster and with better results than our competitors. Thank you ActioGlobal, now we are AGILSTS!

WE MUST AUTOMATE OUR BUSINESS PROCESSES

OUR KEY RESULTS

50+

TRANSFORMATON IN 32 COUNTRIES AND 23 SECTORS

15k+

QUALIFIED PROFESSIONALS IN 32 COUNTRIES AND 20+ SECTORS

5600+

BUSINESS, USER, CLIENT AND CONSUMER METRICS ANALYZED AND MANAGED IN REAL TIME BY SELF-ORGANIZED TEAMS

1200+

AGILE SELF-ORGANIZED TEAMS IN 15+ COUNTRIES AND 10 SECTORES

PROGRAMS

We develop programs, systems and media models to build digital work cultures. Some of our most recent developments

ELIMINATION OF OPERATIONAL RISKS IN THE MANAGEMENT OF CARD PAYMENTS

Automation of the payment process in multichannel terminals.

Increased output by processing more payments in less time.

Improved customer experience through access to transparency and communication of payment processing and registration.

Elimination of errors, reworks and reduction of risks throughout the process.

IMPROVEMENT BOTH IN TIME AND QUALITY OF RESPONSE TO CLIENTS AT A LEADING FINANCIAL GROUP

Optimization of response times to clients from the moment they submit their incident.

Elimination of errors in the assignment of each incident in the commercial platform.

Elimination of non-value-added activities and reworks throughout the process.

Elimination of the root cause of customer incidents by combining the data obtained from the technological application with the implementation of Lean Management practices throughout the value chain.

INSIGHTS

GUIDE FOR THE DEVELOPMENT OF DIGITAL COLLABORATION AND REMOTE WORK

How can we build a leading organization that shapes new markets and business models by linking the talent of people around the world?

DOWNLOAD GUIDE

If you desire to shape the future, through Agility, Digitalization and High Performance, then let´s make it come true - together